Partner account login:

If you think you are eligible for a Home Access package with Assistive Technology and would like to apply, please call the Home Access Helpline to request an application form.


Home Access Helpline

0333 200 1004*



0121 748 1471


Our opening times are:

Monday to Friday 8:00am -8:00pm

Saturday 9:00am -1:00pm

Sunday Closed


Home Access package enquiries



* Calls may be monitored or recorded to maintain high levels of security and quality of service. Calls to this number cost no more than a call to an 01 or 02 number and count towards inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.